Community management in Mumbai | Social Media — IdentityBrand

(Specialism)

Daily moderation, replies and DM handling with an escalation path.

Tone guidelines mean the account sounds the same whoever is on shift.

Social media manager responding to community comments.

(What's Included)

The Deliverables.

01Comment moderation

02Inbox management

03Engagement strategy

04Crisis monitoring

(Relevant Work)

All case studies

Social MediaSundara Ayurveda

Slow content in a fast feed — ritual documented, never staged.

Social MediaAnara Jewels

Heirloom in motion — every post a close-up of craft, never the catalogue.

(Let's Talk)

Ready to start?

Discuss your Community management requirements with our Mumbai team.

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